>  Benchmarking  

>  Cost Control  

>  Creating a Valuable Business  

>  Directors Responsibilities  

>  Effective Board Meetings  

>  Filing and Records Management

>  Forming a Business  

>  Increasing Profitability  

>  Innovation  

>  ISO 9000  

>  Key Issues in Running Your Business  

>  Key Performance Indicators  

>  New Product Development  

>  Role of the Company Secretary  

>  Strategic Acquisitions  

>  SWOT Analysis  

>  Writing a Business Plan  

>  Your Business and the Environment  

>  Your Money and your Business

 

 

 

Strategy

 

 

HR Management

 

 

>  Budgeting  

>  Business Angels  

>  Car Finance  

>  Credit Control  

>  Debt Recovery  

>  Factoring and Invoice Discounting  

>  Finance for Non-Financial Managers  

>  Financing Equipment  

>  Getting a Grant for Your Business  

>  Insolvency  

>  Interest on Late Payments  

>  Managing your Cashflow 

>  Managing your Creditors  

>  Overdrafts and Bank Loans  

>  Payroll  

>  Preparing for your Annual Accounts  

>  Subsidised and Guaranteed Loans  

>  The Euro  

>  Venture Capital

 

 

 

Finance

 

 

>  An Email Policy for Your Employees

>  An Internet Policy for Your Employees

>  Assertiveness

>  Communicating with Employees

>  Discipline  and Grievance Issues

>  Discrimination

>  Dismissing Employees

>  Employees Who Work from Home

>  Employment Contracts

>  Employment Tribunals
>  Everyday Workplace Policies

>  Graduate Recruitment

>  Incentive Pay

>  Interviewing

>  Investors in People

>  Leadership

>  Managing Change

>  Managing your Time

>  Minimum Wage and Statutory Pay Obligations

>  Motivating Employees

>  NVQ’s

>  Performance Appraisals

>  Personal Development Plans

>  Recruitment

>  Redundancy

>  Remuneration

>  Rights for Working Parents and Carers

>  Sickness Issues and SSP

>  Stress Management

>  Teambuilding

>  The Law on Flexible Working

>  Using a Consultant

>  Using Training Effectively

>  Working Time Regulations

 

 

 

Corporate Finance

 

 

>  Buying a Business

>  Floating your Company

>  Planning your exit from your business

>  Selling a Business

>  Valuing a Business

 

 

 

>  Pensions for Business Owners

>  Pensions for Employees

>  Pensions for Senior Managers

>  Stakeholder Pensions

 

Pensions

 

 

>  Being Sued

>  Employment Law : The Basics

>  Health and Safety

>  Health and Safety Risk Assessment

>  Intellectual Property

>  Suing

>  Website and Email Law

>  Your Firm and the Data Protection Act

 

Law

 

 

>  Managing your Sales Team

>  Negotiating a Sale

>  Sales Presentations

>  Selling Technique

>  Your Sales Strategy

Sales

 

 

>  Advertising Strategy

>  Building Customer Loyalty

>  Creating a Brand

>  Design

>  Direct Mail

>  Effective PR

>  Exhibitions

>  Marketing with your Database

>  Planning your Marketing

>  Pricing

>  Research for your Marketing

>  Writing a Mailshot

>  Writing an Advertisement

Marketing

 

 

>  Choosing Accounting Software

>  Choosing Computer Accessories

>  Designing your Website

>  E-commerce

>  Email, Calendars and Instant Messaging

>  Getting the most out of your PC

>  Intranets

>  Maintaining your IT System

>  Making the most of the Internet

>  Marketing on the Internet

>  Network Servers

>  Networks and Communications

>  Payroll Software

>  Remote Working

>  Search Engine Optimisation

>  Security and the Internet

>  Setting up a Basic IT System

>  Software Use and Your Legal Liabilities

>  Specifying and Purchasing IT

>  Telecoms for Competitive Advantage

>  Using Accounting Software

>  Your Website Strategy

 

 

 

Information Technology

 

 

>  Common VAT Problems

>  Company Cars and Tax

>  Corporation Tax

>  Income Tax Self-assessment

>  Key Dates for the Tax Year 09/10

>  Tax and NI

 

 

Tax

 

 

>  Insurance to Protect Your Business

>  Litigation and Insurance

>  Making an Insurance Claim

>  Managing Insurance Risks

 

 

Insurance

 

 

>  Buying Premises

>  Choosing Office Premises

>  Getting out of a Lease

>  Moving Premises

>  Rent Reviews and Rating Assessments

>  Renting Premises

>  Securing your Premises

Premises

 

 

>  Negotiating a Purchase

>  Purchasing

Purchasing

 

 

>  Export Finance

>  First Steps to Exporting

>  Import Finance

>  Research your Export Markets

Export & Import